Xeneta for Fast Moving Consumer Goods
Freight Benchmarking Built for Consumer Goods
If you're in the consumer goods sector – whether Durable Goods or FMCG – you move some of the biggest container volumes in freight, across a multi-carrier network, often on modest margins. Xeneta benchmarks every carrier and every surcharge against real, live contracts, giving your procurement and operation teams, a near real time view of both commercial and operational data.
Trusted by the world's biggest shippers
Built for the scale and complexity of Consumer Goods tenders
8/10 of the world's leading FMCG companies, trust Xeneta to move their goods – season after season.
Xeneta gives you the tools to benchmark against the market, but more specifically, against your peers, so you have leverage at every negotiation.
Know the market. Own the conversation.
The Challenge
Ocean & air freight savings shine by being near-instant, and requiring little or no CAPEX
When direct and indirect material prices increase, internal savings offset projects inevitably appear – and freight is always on the table. Unlike material contracts that lock in prices for longer periods, freight savings can be realized in the next negotiation, helping to protect margin.
PSS, BAF, ETS — stacking on base rates originally negotiated in good faith with dozens of carriers. Fuel surcharges get renamed, peak charges land inconsistently on the same lane, and a line that looks standard can sit well above what the market pays on that corridor.
In a perfect world, global tenders can take 3-4 months and culminate in a 12 month contract.
However, in reality, this market paradigm is under tremendous pressure, with many, if not most, companies being forced to renegotiate rates much more frequently.
Monitoring carriers' service levels, and making corrections to your carrier selection if they slip, is an essential capability in a global logistics operation.
In a poly-crisis world, trusting and planning to the service levels you originally contracted to be delivered, is guaranteed to result in sub-optimal supply chain performance.
Margins offer little room to hide
Every point of freight cost lands straight in COGS — with pressure from management and customers to protect the margin and keep prices stable!
800m+
170k+
Surcharges
Use cases
How our Consumer Goods shippers use Xeneta
Run the tender, hold the rate, and keep every carrier to the deal — across the whole contract year.
How Your Freight Behaves
Nobody ships the same
Home, household items, and food & beverage
This category spans a wide array of characteristics: from light to heavy, low-value to high-value, and slow-moving staples to fast-moving products with limited shelf lives.
These SKUs represent an enormous share of the volume of freight moving by ocean, which makes an annual tender the usual approach.
Xeneta helps you benchmark every lane, validate every surcharge, and defend the base rate throughout the contract year.
Beauty, personal care, and portable devices
Within this category, some products are compact and valuable enough that air is always an option. For launches and prestige lines, often even the right one.
Depending on your market, some specialty SKUs may turn more slowly, so inventory holding cost competes with freight cost and risk in the mode decision.
Benchmark air and ocean side by side, so each launch, replenishment, and routing/mode decision is priced optimally.
Environmentally sensitive products
In this sub category we find products that require transportation and storage within a controlled environment.
Typically, these products require maintenance of temperature and humidity throughout their journey. Therefore, they usually move in reefer containers or on temperature controlled aircraft.
Xeneta covers that too: see our dedicated Food & Beverage page
7 of the World's Top 10 FMCG Giants have revolutionized their freight procurement with Xeneta.
"While we found several benchmarking services available in the market, we found none of them to be as broad in scope and up to date as Xeneta. Also, none of them were as compatible with our functional requirements. Would I recommend Xeneta? Certainly, Yes."
Global Freight Lead
Nestlé
Find out more about our solutions
Your volume sails dry. Your launches fly.
Ocean
Air
Frequently asked questions
How does Xeneta help procurement teams validate the surcharge stack across a multi-carrier tender?
Checking every carrier's surcharge terminology across every lane in a global tender has historically been too slow to do at scale — so most teams end up trusting the invoice line. Fuel surcharges get renamed, peak-season charges land inconsistently across carriers on the same lane, and a charge that looks standard in isolation can sit well above what the rest of the market pays on that corridor.
Xeneta itemises the stack against real contract data on each lane: when a bunker or peak-season surcharge arrives that doesn't match what the market is seeing, it's visible immediately and gets challenged in the same quarter, not absorbed into COGS. Over a contract year, across dozens of carriers, this is where tender savings are actually defended. Learn more about rate management with Xeneta.
How does Xeneta help me manage carrier risk during seasonal peaks?
Food and beverage supply chains are acutely exposed to carrier risk during peak periods. Back-to-school and year-end retail builds create a peak season that runs roughly late July to October, especially ex-Asia — capacity tightens, blank sailings rise, and carriers that performed reliably in quieter months start to show cracks. For a brand with a promotional window or a retail replenishment commitment that cannot move, a missed sailing is not an inconvenience, it is a direct commercial loss.
Xeneta's Carrier Scorecard gives procurement and logistics teams continuous visibility into carrier reliability by trade lane, including schedule adherence, blank sailing frequency, and actual versus announced transit times. Monitoring this data in the lead-up to and throughout peak periods means deteriorating carrier performance is visible before it creates a supply chain failure, giving teams the time to reallocate volume, engage backup carriers, or escalate early rather than reacting after the fact.
Our market monitoring capability adds another layer, tracking capacity signals and rate movements that often precede service disruptions. When spot rates spike sharply on a key lane heading into peak season, it is frequently a leading indicator of tightening capacity and elevated blank sailing risk. Having that signal in advance allows procurement teams to act on it strategically rather than absorb the consequences operationally.
How does Xeneta help me understand if my freight rates reflect my volume leverage?
Xeneta's volume peer comparison allows procurement teams to benchmark their rates not just against the broad market, but against other shippers moving comparable volumes on the same corridors.
If a shipper moving 100,000 TEUs is paying above the market average while volume peers are at the market low, that gap has a quantifiable cost and a clear negotiating mandate. Find out more about Xeneta's ocean freight benchmarks.
How does Xeneta help sourcing teams demonstrate procurement performance to internal stakeholders?
Many large FMCG groups run centralized sourcing or procurement functions that provide freight buying as a service to business units, who in turn pay for that service. For these teams, demonstrating that their freight procurement delivers market-competitive outcomes is not just a nice to have, it is how their value is measured and their budget justified.
Xeneta gives sourcing teams the independent, third-party evidence to make that case. Round-by-round tender analysis shows how each carrier's bids compared to market benchmarks and how the team's outcomes compared to industry peers. Year-on-year performance reviews quantify improvement over time. This turns what is often a subjective internal conversation into a structured, data-backed performance story that finance and leadership can interrogate and trust. Learn more about Xeneta's forecasting and reporting capabilities.
How does Xeneta help procurement teams demonstrate their value to finance leadership?
Finance leaders in FMCG businesses understand that freight is one of the most significant and volatile cost lines in the P&L, but they often lack visibility into whether it is being managed effectively. Procurement teams that cannot quantify their performance in market terms struggle to justify budget, headcount, and strategic investment.
Xeneta provides the reporting capability to answer that question with data. How do contracted rates compare to market? Where did the team outperform? Where is savings potential still available? Presenting this analysis with independent third-party benchmarks transforms the internal procurement narrative from a qualitative claim into a quantified performance story, which is exactly what finance leadership needs to see.
Stanley Black & Decker track savings in the range of 3–5% across a multi-million-dollar freight spend using exactly this kind of market-backed reporting — read their case study.
Does Xeneta cover air freight for new-launch and high-value shipments?
A small share of FMCG volume — prestige beauty, new-launch SKUs, promotional replenishment gaps — moves by air because the window matters more than the freight bill, and that's the right call. It's a small share of volume but a disproportionate share of cost, and it's rarely benchmarked against anything.
Xeneta provides air freight benchmarks alongside ocean, so teams flying launch volume can validate that spend against the market rather than negotiating on the forwarder's number alone. Find out more about Xeneta's air freight benchmarks.
Much of our inbound is bought CIF — the supplier prices the freight. What's left to benchmark?