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Transparency Act Report 2024

We are the creators of the world’s largest ocean and air freight rate benchmarking and market analytics platform. Xeneta's core business is the sale of access to a platform that makes information about sea and air freight available. The platform aims to provide access to information that allows our users to monitor the market and measure results. Access to our platform is sold to businesses around the world.

Our headquarters in Oslo is the heart of our organization, where our visionary leadership and culture of innovation and transparency drive our global initiatives forward. Meanwhile, our US, Germany, and UK offices are a strategic hub for our business development and customer support. With a worldwide footprint spanning continents, we aim to become the global ocean and air freight reference point.

Transparency is ingrained in everything we do, from decision-making processes to communication channels, ensuring that every member of our organization feels valued, informed, and empowered. With a team of 221 dedicated individuals from over 20+ nationalities spread across our offices, we work towards a shared vision of excellence. Diversity is our superpower; we transform differences into assets, embracing the distinct contributions of each individual as vital components of our shared achievements.


Xeneta Structure Chart - Transparency Act Report 2024-1


At Xeneta, we believe transparency builds trust. We are committed to complying with the requirements set out in the Norwegian Transparency Act (Norwegian Transparency Act entered into force on July 1, 2022 (Åpenhetsloven) and working on fundamental human rights and decent working conditions. We recognize these obligations as regulatory requirements and integral components of our responsibility to stakeholders, society, customers, and suppliers. At Xeneta, transparency is a fundamental principle that guides our actions, strengthens our relationships, and ensures that our operations are conducted with integrity and openness.

We recognize that respecting and promoting human rights is a moral imperative and fundamental to Responsible Business Practices (RBP). Our commitment to upholding human rights in alignment with the Organization for Economic Cooperation and Development (OECD), the International Labor Organization’s Declaration (ILO), and the Ten Principles of the United Nations Global Compact extends across every facet of our operations, from our supply chain to interaction with employees, customers, and communities. We are proud to say that our business activities do not contribute to or benefit from human rights abuse.

We operate with utmost respect for human rights standards, ensuring that our actions and decisions uphold the dignity and rights of every individual. Our firm belief is that everyone deserves to be treated with fairness, equality, and compassion. Our commitment to these principles ensures that we do not infringe upon or negatively impact anyone in our sphere of influence. We prioritize ethical conduct and accountability, understanding that our actions significantly impact the industry we operate in, defining not only who we are but also shaping the experiences of everyone with a direct or indirect relationship to our business.

Xeneta does not tolerate any harassment, discrimination, or bullying. We are an equal opportunity employer and make all decisions based on internationally recognized human rights policies. Our culture creates a welcoming environment where everyone, regardless of race, gender, sexuality, religion, or ability, feels valued and respected. We allow individuals to thrive based on skills, talents, and hard work rather than arbitrary barriers or biases.

We work under the mindset that ownership drives impact. Taking ownership of our actions and assuming responsibility for our outcomes fosters a culture of accountability and initiative, where employees are motivated to contribute their best efforts and take ownership of the company’s success. We prioritize proactive risk management to safeguard our operations and uphold our commitment to responsible business practices. Utilizing rigorous risk assessment criteria, we systematically identify, evaluate, and prioritize potential risks and adverse impacts that may affect our stakeholders and operations.


By meticulously analyzing potential risks across our operations and supply chain, we identify areas where human rights may be at risk of being compromised. These insights enable us to proactively mitigate risks and address any adverse impacts on human rights before they escalate.


Our risk assessment results provide valuable data and insights that inform our human rights due diligence strategies. They allow us to prioritize actions safeguarding the well-being and dignity of all individuals involved in our operations. Through this approach, we meet our legal and ethical obligations and foster a culture of transparency, trust, and respect within our organization and beyond. We have not identified any actual adverse impact on our operations.


We thrive in modernization through data; Xeneta’s operations rely on data-driven decision-making. We recognize that data is not merely information but the lifeblood that fuels our products and strategies, guides our actions, and propels us toward our goals. This underscores our commitment to continuous improvement and innovation. Following our thorough risk assessment, we have witnessed tangible and positive outcomes across adverse impacts on human rights. Our diligent efforts have not only mitigated potential threats but have also unlocked opportunities for growth and innovation. We have strengthened relationships with stakeholders by demonstrating our commitment to ethical conduct and responsible decision-making. Moreover, our risk assessment has enabled us to streamline processes, optimize resource allocation, and improve operational efficiency. Ultimately, our study evaluated Xeneta's operational risk profile as low, specifically regarding human rights and decent labor conditions as stated in the Transparency Act and the OECD guidelines.


Our approach to third-party due diligence encompasses examining potential business partners' practices, ensuring alignment with international human rights standards and regulations. Our examinations include but are not limited to the Corruption Perception Index, Fragile States Index, and Sanctions Lists. Through a comprehensive evaluation process, we track records regarding labor practices, working conditions, and treatment of employees. We ensure all third parties sign and agree with our Third Party Code of Conduct, a foundational document that upholds human rights and decent labor conditions.


This code is a cornerstone in our partnerships, setting clear expectations for ethical behavior, respect for human dignity, and adherence to internationally recognized human rights standards. It outlines our unwavering commitment to ensuring that all entities we engage with, whether suppliers, vendors, or business partners, uphold the fundamental rights of individuals within their sphere of influence. By binding every third party to this code, we not only assert our dedication to ethical business practices but also cultivate a network of collaborators who share our values and contribute to a global culture of human rights, respect, and protection.


We recognize that suppliers may operate within diverse cultural, economic, and regulatory contexts, and thus, their ethical standards and labor practices may vary. While we strive for consistency in upholding human rights and decent labor conditions across our supply chain, we understand that achieving uniformity may be challenging for all parties involved. We acknowledge and appreciate the efforts made by our suppliers to comply with human rights principles and improve labor standards within their operations.

We are committed to fostering open communication, providing support, and collaborating with our suppliers to address challenges and implement meaningful improvements. By working together in a spirit of partnership and mutual respect, we aim to continuously raise the bar for ethical conduct and promote sustainable practices throughout our supply network.


As a young and growing company, we are committed to continuously enhancing our due diligence processes and methodologies to identify and mitigate potential risks related to human rights and decent working conditions. We recognize the importance of staying proactive and responsive to evolving challenges and expectations. Through ongoing learning, collaboration with industry experts, and leveraging technological advancements, we are dedicated to refining our risk assessment and detection approach. Our goal is to implement robust systems that enable us to promptly detect and address any shortcomings in our supply chain. By embracing a culture of continuous improvement, we strive to uphold our commitment to ethical business practices, foster transparency, and safeguard the well-being of all individuals involved in our operations.


To ensure that our workforce feels empowered to address internal issues related to human rights, we have established multiple communication channels. These channels provide employees with a safe and confidential space to report any concerns or violations they may encounter. Additionally, we encourage open dialogue and active engagement between employees and management to foster understanding and collaboration in addressing potential risks before they escalate. By maintaining open lines of communication, we can swiftly identify and resolve issues, uphold our commitment to human rights, and create a supportive and inclusive work environment where every individual's voice is heard and respected.


Patrik Berglund
Xeneta AS

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