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 Free Access Terms 

Last Revised: April 23rd, 2026

 

These Free Access Terms ("Free Access Terms" or "Agreement") apply between Xeneta AS (organization number 915 736 076), Biskop Gunnerus gate 14A, 0185 Oslo ("Xeneta"), and (i) the individual signing up, accessing or using the Free Access Services ("You"), and (ii) the business or legal entity You represent (the "Customer"). By accepting this Agreement through any sign-up, clickwrap, web form, or other acceptance flow made available by Xeneta, or by accessing or using the Free Access Services, You confirm that You have read, understood, and agree to be bound by this Agreement on behalf of Yourself and the Customer. You represent and warrant that You are authorized to bind the Customer, and that both You and the Customer agree to comply with these Free Access Terms. These Free Access Terms take effect on the date You register for or are granted access to the Free Access Services (the "Effective Date"). For purposes of this Agreement, references to "You" or "Your" include both the individual accepting these terms and the Customer You represent.

 

BY REGISTERING, ACCESSING, OR USING THE FREE ACCESS SERVICES, YOU AGREE TO FOLLOW AND BE BOUND BY THESE FREE ACCESS TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST CEASE USING THE FREE ACCESS SERVICES IMMEDIATELY.

1. Definitions

"Aggregated Data" means Customer Data and Xeneta's customers' data that has been processed pursuant to Xeneta's methodology (including data cleaning, analysis, standardization, and anonymization), which has been aggregated with data from other sources.

 

"Confidential Information" means the Free Access Services, as well as the Intellectual Property Rights and the content of this Agreement and other data, information, or material provided by Xeneta and Customer Data (as applicable).

 

"Customer Data" means Customer's rate prices consisting of its costs for ocean and/or air freight from one point to another, including when applicable, all relevant surcharges.

 

"Effective Date" means the date You register for or are granted access to the Free Access Services.

 

"Free Access Services" means Free Tier Services and Free Trial Services. Xeneta may immediately modify, suspend, or discontinue any aspect of the Free Access Services at any time and at its sole discretion.

 

"Free Tier Services" means a restricted set of functionalities, data, or features provided by Xeneta at no additional charge.

 

"Free Trial Services" means the products and/or services, all related material and information, provided or made available by Xeneta, on a free trial basis.

 

"Intellectual Property Rights" means all patents, copyrights, design rights, trademarks, service marks, trade secrets, know-how, database rights and other rights in intellectual property rights (whether registered or not) and all applications for the same which may exist now, or in the future as well as the goodwill vested therein.

 

"Order Form" means the applicable order form issued by Xeneta which states the subscription period and the products and fees agreed by Xeneta and the Customer.

 

"Platform" means the software available at app.xeneta.com.

 

"Usage Limits" means the restrictions applicable to the Free Tier Services, including, but not limited to, the number of accessible trade corridors, the depth of historical data, the number of searches per period, the scope of features or bundle available, and any other caps determined by Xeneta. Usage Limits may be updated by Xeneta at any time without prior notice.

2. Access

Subject to the terms set forth herein, Xeneta grants a limited, non-exclusive, non-transferable, revocable license to access and use the applicable Free Access Services during the applicable Free Access Services Period for the purposes described by Xeneta. Xeneta may modify the permitted use of or suspend access to any Free Access Services at any time and for any reason.

3. Limitation on Usage

The Free Access Services shall be used solely for internal business purposes. Use must comply with all applicable laws, including competition laws. You may not:

  • share, distribute, or disclose any Xeneta information except in limited internal contexts (e.g. in negotiations with suppliers and internal reporting) with clear reference to Xeneta as source;
  • copy, modify, reverse engineer, or create derivative works of Xeneta's Platform or data;
  • use automated tools (robots, scraping), or other ways of systematic use of the information provided or made available by Xeneta;
  • share licenses or access credentials;
  • issue derivatives, securities, or other financial instruments priced or calculated on information provided or made available by Xeneta, or reference or incorporate Xeneta information in contracts or transactions with third parties to create or support linked contracts, unless expressly permitted in writing by Xeneta;
  • use information provided or made available by Xeneta, in whole or in part, for any purpose that competes with, or is reasonably likely to compete with, Xeneta's products or services.

Xeneta may immediately suspend and/or terminate access if Your use threatens the security or integrity of the Platform, violates applicable law, or fails to comply with the Limitation on Usage or Usage Limits set forth in this Agreement.

4. Intellectual Property

Xeneta owns all rights in the Platform, Free Access features, products, underlying technology, and all related data and information, including Intellectual Property Rights. You receive a non-exclusive, non-transferable license to use the Free Access Services as permitted under this Agreement.

5. Confidentiality

Both parties must keep all Confidential Information confidential. This obligation excludes information that is public, lawfully obtained, or independently developed. Xeneta may share information with service providers on a need-to-know basis, bound by similar confidentiality duties.

6. Warranties

The Free Access Services (and all features) are provided "as is." Xeneta makes no warranties regarding accuracy, completeness, or availability of the Platform. Temporary unavailability may occur due to maintenance or events outside Xeneta's control. You acknowledge that, if Xeneta made available, at its sole discretion, as part of the Free Access Services, Index-Linked Contract (ILC) Simulator, Index Contract Manager, or related tools, You have the necessary skills, knowledge, and professional judgment to do so and are solely responsible for any decisions or outcomes resulting from such use.

7. Indemnity and Limitation of Liability

Xeneta will defend and indemnify You against any third-party claims alleging (i) breach of Xeneta's confidentiality obligations under this Agreement; or (ii) that Xeneta's technology used to provide the Free Access Services infringes a valid patent, copyright, trademark, or trade secret. This indemnity does not apply to claims arising from:

  1. use of the Free Access Services not in accordance with this Agreement;
  2. modifications not made by Xeneta;
  3. combinations with products or services not provided by Xeneta;
  4. Customer Data (when Customer Data is provided to Xeneta); or
  5. Your gross negligence, willful misconduct, or legal violations.

You will defend and indemnify Xeneta against any third-party claims arising from (i) a breach of Your confidentiality obligations, (ii) Xeneta's use of Customer Data (when Customer Data is provided to Xeneta) as permitted under this Agreement, or (iii) Your violation of the usage restrictions in this Agreement. This indemnity excludes claims resulting from Xeneta's gross negligence, willful misconduct, or breach of this Agreement. The party seeking defense and/or indemnification will give the other party prompt notice of the claim and will not settle any such claim without the prior written consent of the other party (which will not be unreasonably withheld).

 

To the maximum extent permitted by law, neither party is liable for indirect or consequential damages. Xeneta's total liability under this Agreement is limited to USD 1,000 (one thousand dollars). These limitations do not apply to the obligation of indemnification, breach of use restrictions, or liability resulting from gross negligence, willful misconduct, or non-excludable legal requirements.

8. Personal Data

You must not submit personal data except what is required for account registration or sign-up (e.g., name, work email address, role, location, business address, and similar contact details). Such data is processed per Xeneta's privacy policies and applicable data protection laws, including GDPR.

9. Customer Data (If Provided)

If Customer Data is provided to Xeneta, You retain ownership, subject to Xeneta's right to create the Aggregated Data as stated herein. Xeneta is expressly authorized to process this Customer Data using its methodology to create Aggregated Data. Xeneta may create, generate, analyze, and use the Aggregated Data as part of its Products, distribution in general benchmarking data and industry reports, advertising, marketing, and promotion of networking opportunities to other and prospective customers. Xeneta will exclusively own all rights to the Aggregated Data. You undertake to exercise Your reasonable efforts to ensure that the Customer Data, when provided to Xeneta, is accurate and not misleading, and promptly inform Xeneta when a mistake is identified. Additionally, You warrant that You have the right to legally share the Customer Data with Xeneta.

 

Xeneta reserves the right to use artificial intelligence and machine learning tools internally to develop, improve, and deliver its products and/or services, including Free Access Services, but Xeneta shall not use any Customer's Data to train third-party large language models (LLMs).

10. Term and Termination

This Agreement is effective from the Effective Date and continues until terminated in accordance with this Agreement. Free Access Services are provided for a period determined solely by Xeneta, which may be time-limited or open-ended depending on the nature of the access granted to You at registration. Xeneta may terminate or suspend Your access to the Free Access Services at any time, at its sole discretion, with or without notice, including where Xeneta determines that the registered email address does not meet its verification requirements or where Your access period has expired. You may terminate this Agreement at any time by deleting Your account or ceasing use of the Free Access Services.

 

In all cases, access to the Free Access Services will terminate automatically upon the start of a paid subscription, which will then be governed by Xeneta's standard Terms of Service. The license to use the Free Access Services terminates immediately and automatically upon any breach of these Free Access Terms.

 

Upon termination for any reason, all access rights cease immediately. The following provisions survive termination: confidentiality obligations, IP, data rights, indemnification, and limitation of liability.

11. Notices

Notices to Xeneta must be sent to legal@xeneta.com or Postboks 5292 Majorstuen, 0303 Oslo, Norway. You accept electronic notices, including via the Platform.

12. Entire Agreement and Paid Subscription

This Agreement constitutes the entire agreement between Xeneta and You regarding the Free Access Services and supersedes all prior oral or written agreements or understandings relating to its subject matter. Any conflicting or additional terms in any document provided by You are void. If You purchase a subscription, the applicable Order Form and Xeneta's Terms of Service will replace this Agreement. A paid subscription requires execution of an Order Form and acceptance of Xeneta's Terms of Service (www.xeneta.com/terms-of-service), which will replace this Agreement.

13. Governing Law

This Agreement is governed by Norwegian law. Any dispute not resolved within 14 days shall be submitted to Oslo District Court (Oslo tingrett), Norway.