Carrier Scorecard

Get Insights into Carrier Performance.

Make Better Decisions, Faster.

Introducing Carrier Comparison Scorecard from Xeneta. Get multi-dimensional, data-driven insights to compare ocean carriers across reliability, capacity and emissions - all in one place. No manual work. No bias.

Xeneta, trusted by the world's biggest buyers & sellers of ocean and air freight

The Challenge

Procurement is held back by subjective, incomplete carrier performance data

Ocean procurement teams struggle to evaluate carriers holistically. Limited data, inconsistent inputs, and repeated reliance on the same carriers introduce bias and force teams to make decisions based on price, not overall performance.

No complete performance view

Reliability, capacity, and emissions data sit in separate systems or aren’t available at all, making true side-by-side comparison impossible.

Subjective decision-making

Teams rely on experience, recency, and supplier-provided stats, leading to inconsistent choices across trade lanes and cycles.

Fragmented data sources

Procurement, operations, and logistics work from different data sets, creating misalignment and transactional relationships with carriers.

Key Features

Multi-Dimensional Carrier Comparison

Evaluate carriers across reliability, emissions, capacity and rates - all from a single source.

Configurable Scorecards

Choose preset templates or customize your own scorecard based on the metrics and weightings that matter most.

Side-by-Side Rankings

Rank carriers visually and in tabular format for fast, confident evaluation.

Time-Based Views

Compare performance on a single date or over a defined period to see trends and stability.

Export & Share

Share scorecards with stakeholders or export visuals for RFPs, negotiations, and leadership reporting.

Integrated Insights

Connect with Xeneta market benchmarks and analytics to strengthen your decision-making.

Key Use Cases

Carrier Selection

Supplier Performance Monitoring

RFP Preparation

Negotiation Support

Identify the best performers beyond price, by comparing reliability, emissions, and capacity metrics.

Track how incumbent carriers perform over time and identify when to re-evaluate relationships.

Build evidence-based arguments to support switching, awarding, or expanding carrier portfolios.

Use objective, multi-metric insights to back your decisions and reduce internal friction.

Customer Quote

“Xeneta gives us a structured, data-backed way to compare carriers quickly. Instead of relying on subjective views or carrier-provided stats, we now have transparent insights that help us defend our choices and improve our overall strategy.”

Frequently asked questions

Who is Carrier Comparison Scorecard (CCS) for?

CCS is built for ocean freight procurement teams who need objective, multi-metric insights to evaluate carrier performance. It supports both mid-to-large shippers with multi-carrier strategies and multiple key trade lanes.

What problems does CCS solve?

CCS eliminates subjective, rate-only decision-making by giving procurement teams transparent, data-backed comparisons across reliability, emissions, capacity, and other performance metrics - all in one place.

How does CCS differ from traditional benchmarking tools?

Benchmarking tools show how your rates compare to the market. CCS goes further by layering performance indicators, customizable weightings, and side-by-side rankings, giving you a holistic view of each carrier beyond price.

What datasets are included?

All users see relative rankings across metrics. Customers with dataset subscriptions (e.g., Reliability, Transit Times, Emissions, Capacity & Bottleneck Scores) see full metric values. This ensures value for every user while encouraging deeper insights for subscribers.

Can CCS support my RFP and negotiation processes?

Yes. Scorecards give you clear, defensible evidence to support awarding, switching, or expanding carrier allocations. You can export visuals and tables for stakeholder alignment or direct use in RFPs.

Does CCS integrate with the rest of Xeneta?

CCS connects with the Ocean Monitor and Market Benchmarks tools, and is accessible directly in the platform. Future phases will deepen integration across Analyze, alerts, and personalized recommendations.

How often is the data updated?

Performance data updates continuously based on Xeneta’s datasets. You can generate scorecards for a specific point in time or over a selected historical period to review performance trends.

Carrier Scorecard

Get Insights into Carrier Performance.

Make Better Decisions, Faster.

The Challenge