Hellmann Worldwide Logistics spent most of their productive time collecting relevant market information by reaching out to their network. Their global FCL trade management team was looking for a single rate data source to easily access market insights, including non-focus trades, to save time during the tender process.

With Xeneta Intelligence, Hellmann can make informed decisions during negotiation with trade lane managers and compare their performance against Xeneta benchmarks. With Xeneta’s automated rate updates, the team gets an overview of all trades and carriers as well as additional market reference points for comparison and analysis.

As a neutral source of market insights, Hellman uses Xeneta as a sanity checker on tender pricing. The team compares market rates with their own pricing to make sure the RFQ response is competitive and in line with Xeneta data to avoid early kick-outs.

In addition, Xeneta has been a great data source to help the team respond to Hellmann’s customers’ price adjustment requests.

Defining Success

• A customized overview of all relevant trades to stay informed on a daily basis
• Instantly able to benchmark and cross-check across all trades on a bi-weekly basis (own rates vs. market)
• Increase productivity within the trade lane management group, including procurement, tender, and customer management
• Improving digital connection with customers and carriers