CUSTOMER STORY
How a global automotive manufacturer built a multi-million dollar cost reduction case
Using Xeneta's independent ocean and air rate benchmarks across regions and functions.
Multiple regions
Cost reduction cases identified across the manufacturer's global network.
Enterprise-wide
User access enabling adoption across finance, logistics, and procurement.
Ocean & Air
A global automotive network with no independent way to validate freight costs.
As one of the world's largest automotive manufacturers, this company manages ocean and air freight costs across dozens of regions, from finished vehicle components to high-value parts shipments. Freight procurement decisions were historically made without an independent view of whether contracted rates reflected the broader market.
During periods of significant cost pressure, this created a clear gap. Procurement and finance teams could see what they were paying, but had no consistent way to know whether those rates were competitive, or where the biggest opportunities for renegotiation might be hiding across dozens of trade lanes and supplier relationships.
The challenge was compounded by scale: a global organisation spanning Japan, the Americas, and Europe, with freight cost decisions often made independently by regional and functional teams.
How Xeneta Helped
Independent ocean and air rate data, deployed across functions and regions.
The company uses Xeneta's Ocean and Air platforms to benchmark contracted rates against the broader market, giving procurement and finance teams an independent reference point for every negotiation. The underlying Market Rates dataset provides the rate data itself, while the Regional Capacity and Dynamic Load Factor dataset adds visibility into capacity conditions shaping those rates.
With Enterprise-wide user access, platform access has expanded well beyond the original logistics team, bringing in finance control colleagues working across vehicle components such as chassis, body, and interior parts, each able to validate the freight costs embedded in their own procurement categories.
That expansion has been deliberate. As new teams and regions take on Xeneta access, each has used the same independent benchmark to support negotiations with their own suppliers and carriers.
How It Works
From market benchmark to supplier negotiation.
The approach follows a consistent pattern across regions and teams. Contracted rates — whether for ocean container freight or air cargo — are checked against Xeneta's market benchmarks for the relevant trade lane and service level. Where a rate sits meaningfully above the market range, that gap becomes the starting point for a renegotiation conversation with the supplier or carrier.
This approach has been applied across multiple regions and use cases: validating ocean freight costs paid through trading subsidiaries, checking air freight rates on specific high-value lanes, and supporting supplier negotiations where component pricing includes an embedded freight cost. In each case, the same independent dataset removes the guesswork from deciding where to push for a better rate.
"Having the market data gives us a clear, independent reference point. It is no longer a question of opinion. We can show suppliers exactly where their rate sits against the market, and that changes the conversation."
Logistics & Cost Control, Global Automotive ManufacturerOutcomes
Independent data driving cost reduction across regions and functions.
Multi-million dollar cost reductions identified across regions
Using Xeneta's market benchmarks, teams in the Americas identified and validated a significant multi-million dollar cost reduction opportunity, contributing meaningfully toward the subscription's return on investment many times over.
Air freight savings on specific high-value lanes
The European team used Xeneta data to negotiate a reduced rate on a single air freight lane, demonstrating that benchmarking value extends beyond ocean freight into smaller, targeted air shipments as well.
Adoption expanded from logistics into finance control
What began as a logistics team tool has expanded to finance control colleagues managing freight costs embedded in vehicle component procurement, supported by Enterprise-wide user access.
A trusted reference point for supplier negotiations
Xeneta data has been used not only to negotiate directly with carriers, but to support negotiations with component suppliers whose pricing includes embedded freight costs, broadening the platform's commercial value beyond direct freight spend.
The Broader Impact
Why independent benchmarking matters for a global manufacturer.
For an organisation operating at this scale, the value of independent freight data compounds with every additional team and region that adopts it. Each negotiation grounded in market data, rather than supplier-provided figures alone, strengthens the overall freight cost position. And because the data is independent of any single carrier or forwarder, it gives every team — from logistics in Japan to finance control in the Americas — a consistent standard for what a competitive rate looks like.
That consistency matters during periods when cost discipline is a top priority. Rather than relying on isolated, team-by-team negotiation efforts, broader use of Xeneta means cost reduction opportunities can be identified and acted on wherever they appear across the business.
Cross-Functional Adoption
Enterprise-wide user access has allowed Xeneta to spread from its original home in logistics into finance control, widening the base of people able to spot and act on cost reduction opportunities.
Negotiation Leverage
Independent market data gives teams a credible, third-party reference point in every rate conversation, whether with an ocean carrier, an air forwarder, or a component supplier.
Consistency at Scale
A single, shared benchmark standard means cost reduction efforts are not limited to one region or team. Wherever rates sit above market, the same data supports the case for change.
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