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Surcharges & Force Majeure

How can shippers challenge emergency surcharges, and can Xeneta's data help?

Emergency surcharges are commercial items open to negotiation, not automatic entitlements. Start with your contract: if you hold an all-inclusive rate, you have grounds to challenge additional charges. For formal force majeure claims, involve your legal team.

Where surcharges are being applied, Xeneta's done-deal data is your strongest lever. It shows what is actually being paid across the market — if a surcharge isn't being universally applied, that's objective evidence for your pushback conversation. Note that war risk surcharges ($800–$4,000/container depending on lane and equipment) are not yet in Xeneta's done-deal data as of 4 March; expect them to flow through in the April–May billing cycle.

For the longer term, index-linked contracts remove this problem structurally — rates move with the market automatically, eliminating the surcharge dispute cycle entirely. 

How can forwarders claim Force Majeure for SLA misses and simultaneously charge higher market rates?

It's a fair challenge, and one many shippers are questioning right now. Force Majeure may legitimately excuse a forwarder from SLA obligations during an extraordinary event, but whether that same clause also entitles them to pass through higher rates depends entirely on a specific contract language. The two are not automatically linked.

Review contracts carefully with legal counsel. Then use Xeneta's data to verify whether the rate increases being charged actually reflect the market, if they don't, you have an objective, data-backed basis for that commercial conversation.

Xeneta does not provide legal advice. 

What is best practice to counteract newly announced emergency fuel surcharges?

First, check your contract — if you hold an all-inclusive rate, you can question the surcharge directly. Then use Xeneta's data to verify whether the amount being charged reflects what the market is actually paying; if it doesn't, that's your negotiating evidence.

Looking ahead, treat fuel as a standalone budget line, not a rounding error — on some MEA-linked lanes it now exceeds 20% of total ocean cost. To get ahead of future announcements, track Rotterdam and Singapore VLSFO spot prices weekly.

These are the two major global bunker hubs where carriers purchase their fuel, so prices there directly feed into carrier cost calculations — and surcharge announcements typically follow with a 30–60 day lag. If you have high exposure on MEA lanes, renegotiate those surcharge structures now rather than waiting for the next announcement.

What is the carriers' justification for emergency fuel surcharges when BCOs have quarterly fuel adjustment clauses?

Carriers argue that the scale and speed of the current bunker spike goes beyond what quarterly FAF clauses were designed to absorb. Since February 2026, Rotterdam HSFO is up 30%, VLSFO up 26%, and Singapore HSFO up 34% — the sharpest single-week moves since the Red Sea crisis, driven by the Strait of Hormuz disruption constraining crude supply and pushing refining margins to multi-year highs.

Whether that justification holds contractually is a different question — it depends entirely on your specific FAF clause language, and is worth reviewing with legal counsel. In the meantime, use Xeneta's data to check whether the surcharge is being uniformly applied across the market. If it isn't, that's objective leverage for your negotiation.

Would Xeneta advocate for a unified calculation method for emergency fuel surcharges and war risk surcharges?

Xeneta doesn't propose a unified industry standard for surcharge calculation — that's the territory of bodies like the Baltic Exchange or BIMCO. What Xeneta does provide is the benchmarking data that makes surcharge verification possible: done-deal rates showing what is actually being paid in the market, and fuel cost data from the MABUX bunker indices that underpins carrier cost justifications. In practice, that's the most actionable tool available to shippers right now. Xeneta customers ask your Success Manager for the latest data.

 

What is the war surcharge per container currently being charged?

War risk surcharges are varying by carrier, route, and cargo type and are changing rapidly. Peter Sand indicated on our customer webinar March 11th figures ranging from $800 to $4,000 per container, depending on trade lane and equipment type — but treat these as indicative only and verify directly with your carriers or freight forwarders for current levels.

These surcharges are not yet captured in Xeneta's done-deal data as of 4 March — they will flow through in the April/May billing cycle. Monitor Market Trends on your key lanes to track them as they appear.

Should the emergency bunker surcharge apply next quarter rather than this one?

Based on Xeneta's fuel surcharge analysis, carriers typically adjust surcharges on a 30 to 60 day lag relative to bunker spot price movements. The current spike occurred in late February/early March 2026, so the full impact is expected to materialise in the April/May billing cycle for most lanes.

Whether a surcharge is contractually valid this quarter is a question for your specific FAF clause language and legal counsel. Xeneta's done-deal data can help validate whether the market basis for any surcharge being claimed is real.


Market Outlook & Rate Impact

Does Xeneta foresee structural schedule unreliability, similar to the Red Sea crisis, or is this expected to be a shorter-lived disruption?

 It's too early to call, but the signals are not encouraging. This conflict is arguably more disruptive than the Red Sea crisis which  created transit route risk, whereas the current conflict, with active strikes on ports, is impacting the infrastructure itself. What we can say with confidence is that a full return to Red Sea transits in 2026 has been ruled out, with mid-2027 the current positive baseline. Short-term rate pressure and schedule unreliability are already clear.

To monitor how this plays out in real time, Xeneta gives you three complementary tools. Use the Carrier Comparison Scorecard for a carrier-level view of reliability trends, including delays, cancellations, and blank sailings. Red Sea diversion performance data remains a useful proxy for how different carriers are likely to manage new disruptions. For deeper operational intelligence, Ocean Schedules now lets you go further: track blank sailing patterns, port omissions, cancellation rates, and actual vs. proforma performance at the individual service level, so you can see exactly which service strings are holding and which are deteriorating before it affects your cargo. Finally, set up Notifications to receive email alerts when actual transit times or reliability shift on your key port pairs, so you are never caught off guard by a sudden change. 

When will the bulk of global trades, outside the conflict zones, be impacted by equipment imbalance and congestion?

It's already beginning. With around 14,000 FEUs displaced per day, pressure on Southeast Asian transshipment hubs — Singapore, Colombo, Tanjung Pelepas — is building now. Peter Sand drew a direct parallel to Q2 2020, when Red Sea rerouting caused congestion to spill over into those same hubs and ripple outward. Equipment imbalance typically follows within weeks of a disruption of this scale.

Monitor Xeneta's Market Trends data on your key lanes — capacity offered, blanked sailings, and rate movements are the earliest indicators of when ripple effects are reaching trades outside the conflict zone.

What has been the cost effect on bellwether lanes — Shanghai to Rotterdam and Shanghai to LA/Long Beach — per container?

As of 4 March, China to Mediterranean rates had doubled to at least $3,514 per FEU, 100% above pre-disruption levels. China to UAE is up 19% and China to Khor Fakkan up 24% since 14 February. Peter Sand also indicated far east to North Europe at around $4,000 and far east to Med at around $5,000 for the second half of March — though these are market averages and the spread is wide during periods of uncertainty. For the latest figures on Shanghai to Rotterdam and Shanghai to LA/Long Beach specifically, check Market Trends in the Xeneta platform. 

How soon will transshipment hubs like Singapore and Colombo suffer severe congestion?

It's already underway. Within the first four to five days of the conflict, around 100,000 TEUs had nowhere to go, with roughly 14,000 FEUs being displaced every day since. Singapore has been above 40% congestion since the conflict began, and Navasheva spiked from 10% to 63% in a single day as a reference point for how fast conditions can deteriorate.

The Q2 2020 Red Sea rerouting is the closest precedent, when congestion at Southeast Asian hubs caused significant secondary delays across global trades. How quickly things escalate from here depends on the duration of the conflict.
Track conditions in real time using Xeneta's port congestion map.

What is the average waiting time at East Coast ports for cargo going rail inland?

This isn't something Xeneta's current data covers. For operational dwell time and rail inland wait times, your freight forwarder or carrier will have the most accurate picture.

Will Xeneta show what the rate prediction model is forecasting?

 Xeneta's data is built on done-deal rates, actual contracted and spot shipments from customer data, rather than quoted or modelled predictions. This makes it more reliable than indicative pricing, and right now, in a fast-moving situation like the current Middle East disruption, timeliness matters most.

For immediate signals, the Market Trends tool on the Xeneta Ocean platform surfaces directional rate movements based on live market data across your key lanes, giving you the most current picture of where rates are heading as events develop.
For a structured forward view, the Ocean Market Rate Outlook provides 3 and 6-month directional guidance for long-term contracted rates across the top global corridors, combining machine learning with analyst expertise and community insights. 

In a market this volatile, no one can predict what comes next, but these two tools provide real transaction data, getting you closer to the truth than anything else. 

 

Do Xeneta provide an outline of the surcharges and premiums being charged by carriers?

Yes — Xeneta publishes a regular update on fuel surcharges, covering bunker price movements, fuel surcharge trends by lane and region, and practical guidance for shippers. It's available to Xeneta customers via your Customer Success Manager or customersuccess@xeneta.com


One important caveat: war risk and emergency conflict surcharges are not yet captured in that report. These will flow through into the platform in the April/May billing cycle. For the most current carrier surcharge schedules in the meantime, check directly with your carriers.


Ocean Routing & Alternative Ports

What are the alternative routes to and from Dubai / Jebel Ali?

As of 4 March, Jebel Ali is not accessible. Carriers are working across three broad options, each with its own risk profile:

The nearest alternatives are Khor Fakkan (Fujairah area) and Salalah (Oman). Khor Fakkan is attractive for trucking onward into the UAE, but was reported temporarily closed as of 4 March. Salalah has been struck by drones, making it significantly less viable. For both, verify current status before advising customers.

Further out, Colombo (Sri Lanka) and Tanjung Pelepas (Malaysia) are being used as transshipment hubs, though cargo discharged there can only continue by onward vessel, extending lead times considerably.

For East Med routing, MSC and CMA CGM are advertising services via Mersin and Jeddah with truck connections into Iraq and the wider Gulf region.

The situation is changing hourly. Use Xeneta's port congestion map to identify the least congested option at any given time before making a recommendation.

What are the options to transfer containers from India to Jebel Ali?

Strait of Hormuz traffic has dropped 70 to 90%, so standard India to Jebel Ali services are not operating normally. The realistic options right now are Khor Fakkan with road onward into the UAE (subject to port status), or Salalah as a transshipment point, though drone attack risk has reduced its viability as of 4 March. For urgent or high-value cargo, air freight is being considered by some shippers as an alternative.

Navasheva is worth noting as context: it spiked from 10% to 63% congestion in 24 hours around 2 to 3 March, illustrating how quickly India's own ports are absorbing displaced Gulf-bound tonnage.

Use Xeneta's congestion map and Market Trends to monitor which routing is viable day by day, as the picture is changing constantly.

What is the viability of routing cargo via King Abdullah / Jeddah for onward delivery to the UAE?

Xeneta's approved sources do not specifically address King Abdullah Port or Jeddah as alternatives for UAE-bound cargo. What the analyst briefing does highlight is that alternative ports outside the Arabian Gulf with road/truck connectivity to the UAE are the most viable workaround — Korfakkan was cited as the leading example.

Jeddah is Red Sea-facing and given renewed Houthi attack threats on Red Sea shipping (noted in the briefing), it carries its own risk profile. We recommend raising this specific routing question with our analyst team via #market-analysis-questions for a more informed view.

Considering restrictions in the Strait of Hormuz, what are the viable alternate ports for inbound cargo to Dubai/Jebel Ali?

Xeneta's current data doesn't address this routing specifically. What we can say is that Jeddah is Red Sea-facing, and renewed Houthi attack threats on Red Sea shipping mean it carries its own risk profile that needs to be weighed carefully.

That said, some carriers are advertising East Med services via Mersin with truck connections into the wider Gulf region, which may be a more viable corridor for UAE-bound cargo than a Red Sea routing right now.

For the most current view on this specific routing, we'd recommend speaking with your freight forwarder or carrier directly, and monitoring Xeneta's congestion map for port-level risk along any route you're considering.

Why are shipping lines not using Oman ports?

The issue is not capacity but insurance. Salalah was struck by drones, and without insurance cover on ship, crew, and cargo, carriers will not call at a port under active threat. What had initially looked like a viable diversion option has effectively been taken off the table.

Verify current port status before making any routing decisions, as the security situation is still evolving.

What is our contingency plan for the 10–14 extra days added to Asia–Europe and Asia–USEC lanes due to Cape of Good Hope routing?

The 10 to 14 day extension is confirmed, and shippers should treat it as a baseline rather than a ceiling given congestion building at diversion ports. Practically, that means revisiting inventory buffers and safety stock levels now to absorb the extended lead times.

On the carrier side, not all operators are managing Cape of Good Hope operations equally well. Xeneta's Carrier Scorecard lets you benchmark schedule reliability performance so you can have an informed conversation with your LSP about whether they are the right partner for this environment.

For procurement, index-linked contracts remove the need to constantly re-quote as the situation evolves, freeing up time to focus on operational resilience rather than rate negotiations.

Has extra transit time via Cape of Good Hope been steady at 10–14 days, or is it increasing due to congestion build-up?

Treat the 10 to 14 days as a baseline, not a ceiling. As more cargo is diverted to alternative ports and transshipment hubs, yard density is rising and port efficiency is deteriorating. Peter Sand referenced the Q2 2020 Red Sea rerouting as the precedent, when congestion at Southeast Asian hubs caused significant secondary delays on top of the base detour time.

With one in four arrivals already forecasted to be over seven days delayed at diversion ports, effective transit times are likely to increase further as the crisis continues. Use Xeneta's port congestion map to monitor how conditions are developing on your specific routing.

There are reports of explosive mines being laid in the Strait — how severe is this and how are carriers planning around it?

Xeneta doesn't have specific intelligence on mine-laying activity. What we can confirm is that the IRGC declared the Strait closed on 1 March, traffic dropped 70 to 90%, and all major carriers including Maersk, MSC, CMA CGM and Hapag-Lloyd have suspended Hormuz transits. The root cause, whatever the specific military tactics involved, is the same:

insurance cover on ship, crew and cargo is unavailable, and without it carriers will not transit.

For security-specific intelligence on mine threats, your insurance broker and security advisors are the right contacts.


Air Freight

Are the air volumes still moving fully on the spot market, or is there a mix of spot and contracted? What does the split look like?

It's a mix, but the two markets are behaving very differently right now. On the spot side, rates are repricing immediately — if you need to move cargo urgently, expect to agree a new rate reflecting current market conditions. For longer-term contracted volumes, carriers are largely still honouring existing agreements at this stage, but that picture is fluid.


Niall van de Wouw's advice for affected lanes is to postpone longer-term tenders until the market stabilises. For the precise spot vs. contract split on your specific lanes, the Spot Share metric in Xeneta's Air Freight Market Trends is the tool to monitor.

Are airlines exploring Atlantic routing?

Xeneta's current sources don't confirm Atlantic routing as an active option. What we do know is that pre-crisis load factors on Asia to Europe were already around 80%, leaving limited spare capacity for rerouting, and any Atlantic routing would also need to navigate landing rights agreements between countries.


Niall van de Wouw's broader point is that the industry will find ways to keep cargo moving, but creative routing solutions will come at a cost. Turkish Airlines via Istanbul is one confirmed alternative still operating between Asia and Europe.


For the latest intelligence on Atlantic routing specifically, speak to your freight forwarder or carrier directly.

What can we expect for airfreight in the upcoming weeks?

The disruption removed 16 to 18% of global air cargo capacity almost instantly, with some corridors hit far harder — India lost 50 to 70%+ of capacity as Emirates, Etihad and Qatar all exited simultaneously. On those lanes, rate escalation is already mirroring COVID-era dynamics, with some markets reported to have already doubled.


Recovery will take time even if the situation de-escalates quickly. As Niall van de Wouw put it, the rule of thumb is one day of disruption requires five to seven days to clean up.


For procurement, postpone long-term tenders on affected lanes until the market stabilises, and stay close to your forwarders. Track rates, dynamic load factors and spot share week by week in Xeneta's Air Freight Market Trends.

How have fresh/perishable food flows into the Middle East via air been disrupted?

Xeneta doesn't have specific data on perishable food flows, but the broader picture is severe. Cargo already at Middle East hub airports is effectively stranded, and carriers have stopped receiving new shipments into the region. For time-sensitive perishables, that's a critical situation with no straightforward workaround while the hubs remain compromised.


For the most current operational picture on your specific flows, your carrier or freight forwarder will have the best visibility.

Do you have an overview of capacity or chargeable weight from Asia to North America or Middle East to North America?

Yes — Xeneta's Air Freight platform covers both corridors. For specific capacity and chargeable weight data on these lanes, access them directly through Air Freight Market Trends or speak to your CSM to arrange a data pull or demo.


Worth noting: carriers on unaffected lanes are already pricing up to capitalise on displaced demand, so these lanes are worth monitoring closely even if they're outside the direct conflict zone.


Xeneta Index

Does the Xeneta index cover all costs for shipments from China to North European ports, including emergency fuel surcharges and congestion fees, or should these be accounted for separately?

Xeneta's data is based on done-deal rates — actual rates paid by shippers, including whatever surcharges are contracted into those shipments. So in normal circumstances, surcharges are captured within the rates shown.


However, the very latest emergency surcharges from late February and March 2026 are not yet reflected. They will flow through into done-deal data with a 30 to 60 day lag, meaning the full impact is expected to appear in the April/May billing cycle. Until then, use Xeneta as your baseline and model emergency surcharges as a separate line item.

Aren't carriers involved in fuel hedging — does this affect the justification for surcharges?

Carriers do hedge fuel, but strategies vary and are not publicly disclosed. What we can say is that the current bunker spike — Rotterdam HSFO up 30%, VLSFO up 26%, Singapore HSFO up 34% since February 2026 — is the sharpest single-week move since the Red Sea crisis. Even well-hedged carriers will have spot fuel exposure during a shock of this speed and magnitude, so hedging alone won't absorb the full impact.


That said, use Xeneta's done-deal data to check whether surcharges are being applied universally or selectively across the market. If they're not consistent, that's your evidence base for pushing back.


Port Congestion Map

Will you provide an Americas heat map? Are those ports affected?

The map is already global, it covers American ports (US East and West Coast, South America) alongside Asia, Europe, the Middle East and beyond.


US ports are not directly affected by the conflict, but indirect ripple effects are possible as Cape of Good Hope re-routing extends Asia–Americas transit times and congestion builds at Southeast Asian transshipment hubs. You can search the map by port or by service string to check the congestion risk on every stop along your specific rotation.

Is there a similar congestion map for airfreight?

We're working on it!

The port congestion map is not up to date, how do I get the latest version?

The map is updating in real time with Xeneta data. If you're seeing an older version, try opening the link in a private/incognito window, or do a hard refresh on the page (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac). 

How is the heat map congestion ratio calculated for ports not currently in use?

 The ratio is: vessels waiting divided by total vessels in port (those at berth plus those waiting). Vessels actively steaming toward the port are shown separately. Average wait days per port are also displayed based on vessels currently there. The colour coding runs from green (low congestion) to red (critical). 

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