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CUSTOMER STORY

Mining and Chemical Shipper

Opportunity & Result

Our customer discovered that they are spending too much time on ad hoc projects and suppliers negotiations. They needed lane-level benchmarks to understand market evolution and spend less time on reporting.

With Xeneta, the customer relies on our data to identify efficiency gains and digital KPIs for strategy development and internal reporting. The customer's global logistics teams refer to graphs and Xeneta data to evaluate the relative market position and understand how the prices vary by comparing historical markets and trends.

We really appreciate  Xeneta’s support in providing market insights and analysis. I feel that Xeneta is customer-centric with a focus on creating ROI. We like the clear, fast and focused responses of Xeneta and the solution-finding mentality.
Xeneta User

Lead Buyer, Deep Sea Transport Containers Overseas

Achievements

  • The customer saved approx. 4 hours per week over 5-6 weeks by evaluating freight bids during the tender period
  • Access to relevant graphs and data helped the customer to save time on internal reporting and stakeholder communication 
  • The customer gained awareness of the market evolution and optimized decision-making processes
  • Xeneta enabled quick and easy monitoring of market trends during the hectic day to day operations 
  • Xeneta market updates and webinars helped accelerate decision-making processes
At a glance

The customer is a global producer of minerals and a worldwide distributor of chemicals. It has a global presence extending to over 50 countries. On a daily basis, the customer ships on Europe to Latin America and Europe to Asia routes.

Instant visibility into 450M+ ocean & air freight rates

Unlock accurate real-time data that boosts your bottom line. Make informed decisions and watch your shipping business grow with Xeneta.